Privacy policy

Mirfield Polo Club

Last updated: February 01, 2026


1. Introduction

Mirfield Polo Club (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, purchase products, or interact with us. It is prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the collection and use of information in accordance with this policy.


2. Data Controller

The Data Controller responsible for your personal data is:

Mirfield Polo Club
86–90 Paul Street
London
EC2A 4NE
United Kingdom

Email: info@mirfieldpoloclub.co.uk


3. Personal Data we Collect

We may collect and process the following types of personal data:

a) Identity and Contact Information

Name, billing address, delivery address, email address, telephone number.

b) Transaction Data

Details about purchases, payments, returns and order history.

c) Account Information

Username, password and preferences if you create an account.

d) Technical and Usage Data

IP address, browser type, device information, pages visited, and cookies.

e) Marketing Preferences

Your communication preferences where you have opted in.


4. How Your Data is Collected

We collect personal data when you:

• Place an order through our website
• Create an account
• Subscribe to marketing communications
• Contact us
• Browse our website (via cookies and similar technologies)

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell products and services securely.


5. Purposes for Processing Your Data

We process personal data for the following purposes:

• To fulfil and manage orders
• To process payments and deliver products
• To provide customer support
• To manage returns and refunds
• To maintain accounts
• To send marketing communications (where consent is given)
• To improve our website and services
• To comply with legal obligations


6. Legal Bases for Processing

We rely on the following lawful bases under UK GDPR:

• Performance of a contract
• Compliance with legal obligations
• Your consent
• Our legitimate business interests (such as improving services and fraud prevention)


7. Marketing Communications

You will only receive marketing communications if you have opted in.

You can withdraw consent at any time by:

• Clicking “unsubscribe” in emails
• Contacting us at info@mirfieldpoloclub.co.uk


8. Data Sharing

We may share your data with trusted third parties only where necessary, including:

• Shopify (e-commerce platform)
• Payment processors
• Delivery and courier services
• Legal or regulatory authorities where required by law

We do not sell or rent your personal data.


9. International Data Transfers

Some of our service providers, including Shopify, may process data outside the UK. Where this occurs, appropriate safeguards are in place to ensure compliance with UK GDPR standards.


10. Data Retention

We retain personal data only for as long as necessary:

• Order and financial records — as required by law
• Marketing data — until consent is withdrawn
• Customer accounts — until deletion is requested

Data is securely deleted when no longer required.


11. Your Data Protection Rights

Under UK GDPR you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure
• Restrict processing
• Object to processing
• Request data portability

To exercise any of these rights, contact:

info@mirfieldpoloclub.co.uk


12. Complaints

If you are unhappy with how your data is handled, you have the right to complain to:

Information Commissioner’s Office (ICO)
www.ico.org.uk


13. Cookies

We use cookies and similar technologies to:

• Enable website functionality
• Analyse traffic
• Improve user experience

You can control cookies through your browser settings.


14. Data Security

We implement appropriate security measures including:

• Secure servers
• Encryption
• Restricted access

to protect personal data from unauthorised access, loss, or misuse.


15. Children’s Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.


16. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page and become effective immediately.